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Sunday, January 24, 2010

CG1413 Communication and teamwork: what they are tome?


“The most dangerous thing is not something you do not know, it is something you think you know but actually you didn’t”.

From movie STAR TREK


Here is my first post about my communication lesson, I hope anyone who get the chance read it enjoy it. =)


The first principle of effective communications is to really connect with your audience. Communication is a two-way process, and you need to be really careful with that. Before you start to communicate with others, you should ask yourself what is your purpose of this conversation. Knowing your plan will make you engage your audiences as well as emotionally connected with them. Look them into the eyes, try to express what you mean, and say it.


The second principle of effective communication is to get appropriate feedback. When you told someone to do something and he did exactly opposite to what you said, would you get pissed off? No, you should not. What you should do is reflect what the problem with your communication with him is and figure it out how to get a proper feedback. A good feedback should give you a message that he understood you and he agreed with you or not. For me, a good way of asking for a feedback would be “You feel me?”

The third principle is to understand that communication is more than the surface meaning of words. As a listener, you need to concentrate on the one who is talking to you. Do not let other things distract you. Hearing is not listening, you need to understand not only the words but also the meaning deep inside the words and reflect from that.


The fourth principle is respect. Respect your audiences when you are talking to them, ask them for feedback. I shall say I have seen some politicians of Taiwan government arguing in a parliament meeting and the impression they gave me is purely a lack of respect to each other. They do not allow their opponents from other party to finish talking. Apart from that, they even fight with each other when they are angry. A simple improvement would be respecting your enemies and it will be very easy to reach a common approach between you two.


So, what I learnt from this lesson is to be a efficient communicator, you have to show your respect to your communication partner, connect with him as much as possible, try to understand the deeper information from the message, and at last , ask for or give a valuable feedback of what you have been acknowledged. I wish I can memorize all of them and really apply them.